Customer Testimonials

At Barr Refrigeration, we take great care in what we do. Our attention to detail and the quality of our service is reflected in the satisfaction of our customers. Below are just a few of the nice things people have said about us.

Barr is a leader in freezer/refrigeration. A first class company, they are professional, and well staffed. The product is fantastic and gets the job done. Highly recommended.

Jim Tunis
Farren International

Great price and service!

Gonzalo Prida
Multimodal Logistics Inc.

I cannot express how absolutely professional, trustworthy, and will do whatever it takes Barr Inc is. I recently had to move my business quickly, I needed two indoor walking cooler boxes shipped almost immediately. I had never used Barr before, but every company I called in my search for in stock units said you need to call Barr. Therefore I did. I ended up with two boxes, on time, nothing damaged with time to spare. My refrigeration guys had never worked with Barr Panels before. But they were impressed. So much so, they called the owner of their business to come look at them. Secondly, I needed to convert a 48ft refrigerated Semi Trailer to all electric. Barr engineers calculated the BTU load, IN SOUTH LOUISIANA HEAT, and were spot on with the sizing of the evaporators and condensing unit. We cranked that unit on in 102 degree heat in August and the trailer pulled to temp within a hour. All in all, I cannot say enough about this company. If you need cooler boxes, evaporators, whatever, I can highly recommend them without hesitation. This is a first class operation and when no one else had the equipment, they did at a fair price and high quality.

Thomas Spedale
Spedales Florist Inc

We have purchased and installed many walkin coolers over the years from many manufacturers and last month we needed more refrigeration in one of our Kitchens. Barr was the only place in the US that had a large cooler box in stock! The transaction was the Smoothest we have ever had and the cooler was at our door 1000miles away in 4days after payment! Cooler box was not quite as nice as Aircooler or US Cooler But it is still a nice commercial cooler and we give the over all 5stars!!!

Ingallinas Box Lunch

Have done business with these folks on three occasions. They don't oversell you and their customer service is second to none.

Gene Barzizza
Forest Hill Grill

Good honest people!

Cody Bergkamp
Mexico Foods Inc.

Paul, 

Just a quick note to say Thank You. I'm very pleased with our cooler door and the refrigerator equipment. Our HVAC guy that installed the equipment kept saying what a nice setup it is with everything included. It runs like a top... 75 degrees down to 35 degrees in 80 minutes. 

Thanks again, 

Don G.

Todd,

Thank you for making this process so easy. As a business owner who provides customer service, we have been extremely satisfied with the customer service we have received so far.  After the process of purchase and install is complete, I'd be happy to leave a positive review for Barr Inc. so others know.

Kind regards,

Brandon C.

Hello Jim, I wanted to write to say thank you for your help and support on my walk-in. The unit arrived in great condition and went together with no problems at all, it was actually almost a pleasure to put it together. 

Little Toad Creek Inn & Tavern

I had a great experience with purchasing my walk-in cooler. I purchased a used cooler with a new compressor. The used cooler was in great condition and went together very quickly and easily. Customer service was great.

Hunter Davis

Great group of people at Barr Inc. Very happy with the service I received, from their sales department to shipping department. All very friendly!

John Dine

Everyone at the Barr group was very helpful and knowledgeable. My order was processed in a timely manner and ahead of schedule.

Kevin Daughrity

We have been buying from Barr Inc for all our walk-in installations since 2001. Reliable and excellent service!

Wally Poon

Massey Fish Co has been extremely pleased with Barr Inc.'s service. Our last purchase was a very big investment for our company, they were very patient and helpful while we were securing finances. Their staff was very helpful with any of our technical questions. Great company, highly recommended!

Jamie Massey

We have been buying freezer doors from Barr for several years and have always been satisfied with their services. Typically shipped next day and well packaged to prevent shipping damage.

Mike Alecock

I purchased a walk in cooler enclosure from Barr and had a great experience. Paul and the sales team were prompt and knowledgeable, he helped me through all the decision making and got me a great price. Jim got it shipped to me very quickly, even in to Canada over the holiday season. The communication was excellent. It Couldn't have gone smoother from order to delivery. Thanks to the team at Barr refrigeration. Keep up the excellent service! 

Glendan Lawrence

Hi Jim,

Walk In Cooler arrived safe and sound and in great condition, thanks again for  working with us on this project.  Very impressed with the construction of the panels, very stout and well built.

Cheers,
Steve A.
High Water Brewing

 

Jarvis,

This was exactly what I was looking for.  I also wanted to let you know that Jeff was great to deal with through this whole process and the guys out at the loading area were exceptional.  They went out of the way to help me get everything loaded and provided a great experience.

R. Beach

 

On target every time!

We have expanded our main plant several times and have built 3 satellite locations - Barr has assisted us with each and every project. The attention to detail, rapid turn-around, excellent service and punctual follow through have been the keys to our loyalty.

Sam M.

Good Afternoon Mike,

We received our Barr Brand cooler today. I am happy with how quickly the shipment got here. Thanks for your help!

Best Regards,

Jennifer Biggs

My demo guys highly recommend your crew on our job site - said they are doing a terrific job.

Thanks Bill!

Seth Morris
Restaurant Depot
Milwaukee, WI

Hi Jim, We received the door in great condition.  We are installing it tonight after we close.   I am extremely impressed with your product and your customer service!   If you ever need a reference, please let me know.  And feel free to use this email as an endorsement on your website!

Terry Brown

Paradise Key

Good morning. 

Recently, Destiny Transportation bought a cooler from Barr for our Chicago terminal. I found you folks on the internet, called and spoke with your representative, Lee Ninman. Lee went above and beyond the call of duty to assist me in our cooler project.  From start to finish we could not have had a better experience!   I can’t tell you how many times I called Lee since I had never purchased a cooler before. Lee answered every question, offered honest and practical advice. Before the unit was shipped, I called Lee to see if we could reposition the cooler door.  Between Lee and your panel man, Dennis Nitz, the changes were made without hesitation. Your shipping manager, Jim, did a great job as well as he kept me and our Chicago terminal informed during his portion of this project. The cooler was shipped on time and arrived intact.  He even called to make sure we had forklifts available for unloading!  He just wanted to make sure everything went smooth.

In closing, please let these three individuals know that I appreciated their commitment and patience in helping me with this project! You have a fantastic team there and I hope you know it. There’s a decent chance that we might need another cooler or possibly a freezer. If that need arises, I will certainly call your team without question.  Thanks again!

Sincerely,

JD Powell
VP

Jarvis,

I didn t get to thank you for your quality product delivered on time and with quality customer service.  It was my first time buying, setting up and running a walk-in and everything you said was true.  My unit rocks!

NOW- my buisiness is taking over the unit next to us and it needs a walk-in cooler.

I would like to discuss my options.  I see everything available, but thought i would check with you about getting another system.

THE QUALITY OF THE UNIT YOU SOLD ME WAS GREAT. WOULD LIKE TO GET ONE OF EQUAL QUALITY. 

LET ME KNOW IF YOU CAN HELP.

JORDAN

Patrick

I have enclosed a few pictures of the unit you sold me. I was impressed with how easy it went together.

Thanks,

Jeff Pennington
Maintenance Manager
Oil States Ind.

Jarvis,

I wanted to make sure and pass along the word to you that the freezer unit you found for me this spring worked out extremely well and I am so pleased with it overall. Thank you for taking the time to recommend it and coordinate the sale. For the first time running my own fish plant, I am very grateful that I came across your company and you.  

Thanks again, and I'd love to send you a box of wild Alaskan salmon, blast! frozen or smoked.

Sincerely,

Amanda Wlaysewski
Kvichak Fish Co

Dear Tom Barr,

Thanks to your extremly generous gift many of our area boys and girls will now get relief from their daily struggle with hunger.  Through your support, you're helping America's Second Harvest provide food for those in need through our 140 partner organizations and programs.

Thank you so much for helping to prevent any child or struggling adult from suffering the pains of hunger in our community.

Sincerely,

Cheryl Phoenix
Executive Director
America's Second Harvest of the Big Bend

Jim and Patrick:

It was a pleasure to work with both of you.  Nice people, you are.  Appreciate your extra efforts…..even getting the price down on the shipping, Jim. Great job. 

All the best,

Clarence
Grow Ponics Americas

Jarvis,

We just got the trailer freezer up and running with the last unit you shipped us. It is working great. I appreciate the time and effort and questions and thought you put into the project. It seems to be doing everything we need it to. You are a huge credit to your company. I deal with many different suppliers and most do not even return a phone call.

Thanks again,

Tom Gentry

Hi Mike!

Just want to tell you that we absolutely love our new walk in cooler!!  It was a very good investment for us. It's actually very good looking too!  We sell about 24,000 lbs. of, along with the fresh garden peas. They have only a 4 day shelf life in refrigeration, so the convenience of the roomy storage in the walk-in cooler has been great!  All product is kept nice and cold and our produce looks better and holds longer. Thank you so much for the wonderful tour of your facilities and taking the time to help us. You will always be highly recommended by us!

Warmly,

Cindy and Charlie, Country Bumpkin Farm Market, Wisconsin Dells, WI

Bill,

Thanks to you and your great crew for the professional job of removing cold storage equipment from our new store in Waukesha, WI. My greatest fear in this part of our remodeling project was building damage caused by careless equipment removal. My fears were entirely unfounded. Your workers were courteous and efficient with no building damage.

Thanks again,
Bill James
VP
St. Vincent De Paul

Hi Jarvis.

I just want to thank you very much for the condensing unit.
Great job! We will deal again.

Best regards, .                    

Yazeed Aranki
Aristo Foods.

Mike,

The cooler got here OK. However, I don't think I'll get my son to take that drive again!Customers seem to take it for granted that it's been here all the time.  Only a few have
noticed that it is an addition to our sales room.  As you can see we have put it to good use and I'm very pleased with it.

Thank you,

Joan Anderson
Anderson Farm Orchard
Zion, IL

Dear Phil,

I like to thank you and the Barr Inc. for the great, competent and professional job done on supplying us a walk-in cooler and a walk-in freezer. We cannot express in words all the phone calls, conference calls, email messages and most of all the courtesy and professionalism (especially “after sale process”) that Phil has expressed with us. We are glad to have Barr Inc as our supplier!  Without knowing you guys in person we’ve learned to like you all and respect your company and employees for the great job and effort that everybody has putted on helping us.

Thank you again Barr Inc. with special kudos to Phil Karpowitz, our Account Executive.

Marco Antonio Lisboa and Paulo Salva
WOW Specialty Cuts Corp.
Florida - USA

Jarvis,

I just wanted to let you know that I had the HVAC technician take another look at the problem we were experiencing with the freezer and he determined that the solenoid he had earlier installed was oversize for the application.  He changed it and the freezer has been holding a steady -10 F ever since.  I believe that everything is now resolved and we can call the installation project finished.  Thanks again for all of your help.  You certainly have my highest recommendation for any future freezer needs that we or any business associates may encounter.

Best Regards,

Tom Bell
Manager Manufacturing Support
Vermont Composites Inc.

Hi Folks,

What a nice thing for you to do - I appreciate your discount on my refrigeration. It is appreciated and I will be passing your business on to other associates. The whole country was caught up in the OLYMPIC fever. We had 24 hour coverage with a combination of 3 networks so everything was being covered and you could choose which sport you wanted to watch. The success of the athletes certainly gave the Canadians a reason to cheer and they did.  Barr is a class act.

Best regards,
Jim Fitzpatrick,
James Fitzpatrick Donuts Inc.

Guys:
I am writing to let you know that the containers arrived at our company ... today we will be unloading machinery. Thank you for the cooperation extended. I look forward to working with you again.

Best Regards,

Lesly Carovic
Agropecuaria Esmeralda Peru

Barr, Inc. is a true American company. You guys have been around for a long time because you're hardworking & honest. Hard to find these days. Buy from Barr they get the job done.

Walter Henry
Henry A/C Supply

Mike,

You are a nice man. Everybody in your organization is the kind of people that this country needs to get us out of the hole..... And I really mean this!!!

Thank you for all your help.

Omar Cabrera
Agri-Packing Supply

In the twenty years I have been doing refrigeration service, I feel that the Barr staff was the best people that I have dealt with both their knowledge and helpfulness with the equipment we needed.

Sheldon Hensley
Supervisor
Modern Foods Inc.
Ashland, KY

Thank you for this very beautiful used drivein cooler for my produce company. I have saved so much money on my project. Barr, Inc. you are very honest company. Thank you again.

Rafael Dugan
Dugan Wholesale Produce

Dear Erick,

Thanks very much for your nice holiday cheese package, we will surely make a good use of it. We wish you at Barr Inc, very Merry Christmas and very best for 2009!

Thanks,

Tony
S.L. Rama International
Miami, FL

Dear Erick,

Thank you for the Date Book and your Christmas Card. Here's wishing you and your colleagues the best for this holiday season.The cooler is now shut down until the summer. Everything worked very well and we sold all the apples that we grew. Thank you and thank your shipping manager Jim Van Heuklon for the excellent service.

If at any time you need my recommendation, please feel free to give my name and telephone number to any prospective customer.

Best,

Juan A. Sandoval
Sandoval Orchard
Las Vegas, NM

Mike,

The unit replacement was completed last Saturday and the unit is working great. It's keeping a 30 degree F temp at all times almost except of course when we load additional beverages that are warm and the unit has to chill back down. Everyone is pleased with the unit, price and cold drinks. We have been chilling everything with ice for over two years, nice to not have to work as hard at it anymore.

Thank you and your company for helping us out and if I ever get the chance I'll be sure to recommend you and Barr, Inc.

Best regards,

Robert L. Harris
Nuclear Fuel Services, Inc.
Erwin, TN

Dear Dale,

Just a quick note to say thank you, your unit worked great. This sure was nice, just going to the back room to get our products. In prior years we had rented refrigerated storage trucks and parked them off site, which required a lot of hauling to get everything to the food stand.

This was sure nice having everything on site.

Again thank you,

Kent Olson
Sheboygan County 4H
Leader's Association
Sheboygan, WI 53085

I received my walk-in freezer yesterday. It was clearly marked with numbers and a diagram. We had it up and running within 6 hours. Everyone at your company was helpful. I would certainly buy my next freezer from your company.

Thank you,

Brian Collis, President
Mr. Ding-A-Ling Ice Cream
Latham, NY

Rob,

I'm writing this email to thank Barr, Inc for their assistance and support during the renovation of our flagship distribution center last year. Todd Barr was most helpful in getting us the additional materials required to customize the cooler system we purchased.

As a distributor of fresh cut flowers we need to turn our inventory every three to four days, and therefore, the performance of the cooling systems is essential. The systems we purchased from Barr, Inc have performed exceptionally well and we will definitely look to Barr as a primary source on future projects.

Jerry Field, VP Operations
Van's Floral Products
Alsip, IL

The help we received from Barr, Inc to fit our refrigeration needs was fantastic. It was just what we were looking for.

Rich
Ye Ol’ Geezer Meat Shop
Moab, UT

From a complete 12,500 square foot freezer purchase three years ago to our most recent repeat purchase of low temp refrigeration equipment, for our freezer expansion, we have been totally satisfied with Barr. I find Dale Humke and Barr to be very knowledgeable, very responsive and very competitively priced.

Tony Wald, President
The Thompson Company