Recently, Destiny Transportation bought a cooler from Barr for our Chicago terminal. I found you folks on the internet, called and spoke with your representative, Lee Ninman. Lee went above and beyond the call of duty to assist me in our cooler project. From start to finish we could not have had a better experience! I can’t tell you how many times I called Lee since I had never purchased a cooler before. Lee answered every question, offered honest and practical advice. Before the unit was shipped, I called Lee to see if we could reposition the cooler door. Between Lee and your panel man, Dennis Nitz, the changes were made without hesitation. Your shipping manager, Jim, did a great job as well as he kept me and our Chicago terminal informed during his portion of this project. The cooler was shipped on time and arrived intact. He even called to make sure we had forklifts available for unloading! He just wanted to make sure everything went smooth.
In closing, please let these three individuals know that I appreciated their commitment and patience in helping me with this project! You have a fantastic team there and I hope you know it. There’s a decent chance that we might need another cooler or possibly a freezer. If that need arises, I will certainly call your team without question. Thanks again!
